Inside The Growth Room of Christian Antono, Solution Sales at Service Now

Christian Antono is a Solution Sales at Service Now. Previously Strategic Partnership Manager at Xero and Business Tax Associate at EY.

Christian Antono, Solution Sales at Service Now

Say "Hi" and connect with Christian on LinkedIn

1) To kickstart, could you share about your current role, what the company does and a bit about your career background?

I currently work at ServiceNow (SN) as part of the Solution Sales team. SN offers a variety of products for enterprise service management and digital transformation. My solution pillar focuses on providing an easy-to-use, low-code app dev platform that empowers ordinary employees with little to no developer experience to build enterprise apps.

In my previous gig at Xero, I worked with a lot of innovative tech partners that built their SME solutions around the Xero ecosystem. In the early days, I’m also driving growth and Xero adoption across Asia as channel sales manager.

2) Can you describe what your typical workday looks like?

I start my day looking at my sales dashboard, keeping on top of new & existing sales opportunities that I’d need to work on during the week. I followed that with a 30 mins focus session to plan my scheduling & meeting for the next 3 days. I try to allocate a good part of my days for customer meetings / calls. From 4-5pm it’s usually a debrief with the internal team on how we can progress the deals forward and the rest of the time is spent on coordinating the relevant stakeholders and forecasts. I also usually block out some personal development chats with my manager during the week, to make sure that I’m moving in the right direction.

3) What does personal growth mean to you?

To grow in your ability to impact others positively, be it being a subject matter expert in your area, being a dependable team player, and just being better at your craft. I hope I can look back in 1 year and say to myself that I’ve evolved to be better than I was a year back.

4) Is there a habit you consciously exercise to ensure you achieve your ideal personal growth?

I used to block out 2 hours a week of no digital distraction, no YouTube / Netflix, just me and my books or podcasts. Though it’s been increasingly challenging to commit to this.

What’s been working well for me is to make sure that I have my daily dose of light exercises, this keeps me level headed and boosts my overall energy level.

5) What does it mean to grow in your career? How do you measure your career growth?

Having the ability to positively impact more people within your organization. Higher autonomy and degree of trust from your peers. Climbing through the corporate ladder is one aspect of it, but more importantly, can you wake up and feel satisfied about the work that you do everyday.

6) Aside from your full-time job, is there anything else you like to do outside work?

I’m a fan of an active lifestyle. I love badminton, basketball, and table tennis. I found a great community around Singapore who loves sports as much as I do; it’s an excellent way to refresh.

I also try to read up and follow the current financial news, trying not to be a dumb retail investor.

7) Are there any books, podcasts or apps that have been helpful for your growth?

Radical Candor (Kim Scott), Starts With Why, Leaders Eat Last (Simon Sinek), The Hard Thing about Hard Things (Ben Horowitz) are great reads. Mark Manson’s The Subtle Art of Not Giving a F*ck is a nice tone change too. I’m reading a lot of Finimize articles as well.

8) Any tips you’d like to share for those who are looking to venture into similar roles?

Sales / Business Development role will definitely test your character, and your patience; don’t lose hope when things aren’t going your way. Persevere long enough and you will catch your break.

9) Finally, what is the one quote you always live by?

“Luck is what happens when preparation meets opportunity.”

Been incredibly lucky to have been where I am today and I hope I get luckier in the future.


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